Accessibility Information
There is information about accessibility
Accessible Parking
13
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Truro Passenger Assistance Meeting Point 0:
Ticket Office (Staffed station)
The ticket office is located in the main station building off of Station Road by the taxi rank and drop off point.
Passenger Assist Office (Staffed station)
The passenger assistance office is located by Platform 2.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
National Key Toilets
Yes
Passenger Assistance
Truro Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed station)
The ticket office is located in the main station building off of Station Road by the taxi rank and drop off point.
Passenger Assist Office (Staffed station)
The passenger assistance office is located by Platform 2.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket office.
Step Free Access
B1, (refer to quick reference guide)
Step Free Category B1 Station Step free access available to both platforms 1 & 2 from the main road side buildings. Access to platform 3 via the footbridges and level crossing.
Step Free Category
B1, (refer to quick reference guide)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 150
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
Bike Chain Bissoecornwallcyclehire.com01872 870 341located 4 miles from station
Cycle Storage Cctv
Yes
Cycle Storage Location
Front of station
Cycle Storage Spaces
10 spaces
Cycle hoops are provided for cycle parking.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
150
Rail Replacement Services
Front of the station.
Taxi Rank
There is taxi provision
Taxi rank, (by south entrance) via Station Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
First Class Lounge
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:00:00.000 - 22:30:00.000
Saturday
07:30:00.000 - 15:30:00.000
Sunday
20:15:00.000 - 21:45:00.000
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:15:00.000 - 00:30:00.000
Saturday, Sunday
05:15:00.000 - 23:30:00.000
Post Box
Yes
Printed Local Information
There is printed information available
Shops
Café to Platform 2
Refreshment Facilities
Café to Platform 2
Toilets
Platform 2
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:45:00.000 - 20:05:00.000
Saturday
06:40:00.000 - 19:05:00.000
Sunday
09:15:00.000 - 19:20:00.000
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, Limited Service, Pay Phones, Request Stop
Time
Platform
Operator
Cancelled -
