Accessibility Information
There is no information about accessibility
Accessible Parking
13
Accessible Ticket Machines
Yes
Customer Help Points
Tweedbank Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By both of the customer information screens pole that are parallel on the island platform.
Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
Impaired Mobility Set Down
Yes
Passenger Assistance
Tweedbank Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By both of the customer information screens pole that are parallel on the island platform.
Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the respective platforms
Blue Badge parking bays: 13
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Station Car Park
Name : Station Car Park
Spaces : 235
CCTV : Yes
Free Parking : Yes
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
235
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
There are Help Points
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By both of the customer information screens pole that are parallel on the island platform.
Helpline
We want everyone to travel with confidence. That is why, if you are planning to travel on ScotRail services our policy is you can request an assistance booking 1 hour in advance - other National Rail Services is 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Sunday, Saturday, Friday, Thursday, Wednesday, Tuesday, Monday
24 Hours
Printed Local Information
There is no printed information available
Toilets
The toilets are located adjacent to the Depot Building. The toilet facilities are available with a RADAR key.
Waiting Room
Shelter on platform
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys
Time
Platform
Operator
Cancelled -
