Upper Warlingham

Upper Warlingham station, Station Road, Whyteleafe, Surrey
CR3 0EP

Station Message

The road to the station car park is closed between 8am and 5pm until Friday 1st May. This means step free access to and from the station is currently unavailable at Upper Warlingham station.

Upper Warlingham at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is no information about accessibility

Accessible Parking

4

Accessible Public Telephones

Yes

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Customer Help Points

Upper Warlingham Passenger Assistance Meeting Point 0:

Assistance Meeting Point


Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.

Height Adjusted Ticket Office Counter

There is no Low-Level counter here

Impaired Mobility Set Down

Located at the front of the station

Passenger Assistance

Upper Warlingham Passenger Assistance Meeting Point 0
Location :

Assistance Meeting Point


Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.

Ramp For Train Access

Ramps are kept at this station to provide assistance

A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.

You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  • Texting us on 07970 511077

Staff Help Available

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  • texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Step Free Access

B3, step-free access only to some platforms

This is a Category B3 station: Level access to platform 1 (to London). Steps to platform 2 (to Oxted).

The Assistance Meeting Point is by the Ticket Office.

Step Free Category

B3, step-free access only to some platforms

This station does not offer

Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available

Contactless

Always check pay as you go with contactless is accepted at your destination before you tap in. For more information visit southernrailway.com/contactless.

London Fare Zone

Zone 6

Oyster

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.


Top-up at Ticket Machine

Penalty Fares

Applicable Operators: Southern, Thameslink

Prepurchase Collection

Collect from Ticket Machine

Smartcards

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.


Validators Available

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection, platform 2
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket buying and collection, west entrance
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket Office

Yes

This station does not offer

Travel Centre

Bus Services

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Car Park - Station Car Park

Name : Station Car Park
Spaces : 240
CCTV : Yes
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122

Cycle Storage Cctv

Yes

Cycle Storage Location

Located in the car park.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

22 spaces

Cycle Storage Type

Stands

Cycle Storage Availability

Yes

Drop Off Pick Up

Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Parking Spaces

240

Rail Replacement Maps

Rail Replacement Bus Map - Upper Warlingham - https://assets.nationalrail.co.uk/e8xgegruud3g/b0DyB2sAc5Vaned4uvJD8/9559f72816c92beae00f5f2d91bb557a/2025-01_CI_SN_RRB_UWL_DR.pdf

Rail Replacement Services

Please click the link for details regarding the rail replacement bus location.

Taxi Rank

There is taxi provision
Taxi rank, (north of west entrance) via Station Approach
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Airport, Car Hire, Cycle Hire, Port

Announcements

Announcements are made both visually and audibly

Customer Service

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Help Points

There are Help Points

The Assistance Meeting Point is by the Ticket Office.


All Help Points have induction loops

Helpline

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.


0800 138 1016

Information Available

Yes - from help point

Lost Property

If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.

Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

If you have found an item of lost property, please hand it in to a member of staff.

Staffing Level

Part time

This station does not offer

Left Luggage

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday
06:35:00.000 - 19:55:00.000

Saturday
07:25:00.000 - 14:00:00.000

Sunday
08:10:00.000 - 15:45:00.000

Pay Phones

Yes

Printed Local Information

There is no printed information available

Refreshment Facilities

Yes

Toilets

Located on platform 1.

Toilets are available during staffed hours.

Waiting Room

There is a heated seating area in the ticket office, during staffed hours.

This station does not offer

Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Trolleys, WiFi

Departures and arrivals from Upper Warlingham

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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