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Walton-on-the-Naze
Walton-on-the-Naze station The Parade Walton-on-the-Naze Essex
CO14 8DH
Station Message
A new cycle parking shelter is due to be installed between Wednesday 18th and Friday 20th June 2025. Customers are asked to avoid using the cycle parking facilities during these times, while the improvement works take place.
Walton-on-the-Naze at a glance
Station details
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Thorpe-Le-Soken and Colchester)Â - Opposite the entrance to this platform, fixed to the grey post beneath the customer information screen
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Station is staffed part-time with a Welcome Host. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
Step Free Access
This station has step free access to the single platform for trains towards Thorpe-Le-Soken and Colchester.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Car Park
Council Managed Car Park - 300 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
There is one sheltered cycle parking area providing 10 spaces adjacent to Platform 1 (for trains towards Thorpe-Le-Soken and Colchester), located between the station building and the Station Yard car park.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement bus services pick up and drop off at the service bus stops at the front of the station.
This station does not offer
Bus Services, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Monday to Sunday – 24 hours
All Bank Holidays – 24 hours
Staffing Level
Part time
This station does not offer
Left Luggage
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room
Departures and arrivals from Walton-on-the-Naze
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information and status updates.
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