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The lifts are out of order between the ticket hall and station lower concourse at Wapping station.
Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Wapping Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Lift Details
Lift, Upper concourse (East)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Upper concourse (West)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
Passenger Assistance
Wapping Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
Access from street to ticket office only. No level access to platforms.
Step Free Category
C, no step-free access to any platform
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Induction Loop, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Wheelchairs Available
Cycle Storage Availability
Yes
Rail Replacement Services
Use bus stop R in Wapping High Street for northbound buses to Shoreditch High Street
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are only available in limited locations
Help points on concourse and on lower level outside lift entrance. No help points on platforms.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:28:00.000 - 00:43:00.000
Saturday, Sunday
24 Hours
Post Box
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -