Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Ticket Machines
Yes
Customer Help Points
Warwick Passenger Assistance Meeting Point 0:
Platform (Help Point)
Unstaffed station. Meet on platform and use help point. No step-free access to platforms (alternative transport arrangements if needed).
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift, station entrance
Operational Announcements :
Lift Controls :
Manoeuvrability :
Opening Width :
Lifts
There are lifts
National Key Toilets
Yes
Nearest Accessible Stations
Leamington Spa
Passenger Assistance
Warwick Passenger Assistance Meeting Point 0
Location :
Platform (Help Point)
Unstaffed station. Meet on platform and use help point. No step-free access to platforms (alternative transport arrangements if needed).
Staff Help Available
Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Please note that if engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road). Customers with accessibility requirements are advised to contact 03456 005 165 (Option 3 > Option 3) for guidance and assistance.
Step Free Access
A, Compliant step-free access to all platform(s)
Lifts have now been installed at Warwick. Customers who require step free access to Platform 2 (towards Leamington Spa and London) will need to enter the station from the main car park / station building side of the station and use both lifts via the subway.
It is currently not possible to provide ramp assisted boarding from Platform 2 (towards Leamington Spa / London Marylebone), due to the gap between the train and the platform. Where possible, we recommend that customers who require ramp assisted boarding travel via Leamington Spa. If required, a taxi will be provided to help you continue your journey. To arrange this, please speak to station staff (when the ticket office is open), use the Passenger Assist App, or call our Assisted Travel Team on 03456 005 165 (option 3 then option 3 again). We recommend that where possible you make arrangements two hours before travel to avoid any potential waiting time. We apologise for any inconvenience this will cause. A specially designed ramp is being manufactured, which should be installed and brought into use later this Summer.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
If engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road).
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 40
CCTV : No
Free Parking : No
Daily : £6.20
Weekly : £24.80
Monthly : £99.20
Annual : £1,041.60
Telephone : 03456 005 165
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1.
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Station Road, South entrance
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Station Road, North entrance
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
40
Rail Replacement Services
Rail replacement bus services run from Bus Stops on the main Coventry Road, a three minute walk away. For buses towards Warwick Parkway and Stratford-upon-Avon, please walk down station Road, turn left and safely cross to the opposite side of Coventry Road. (what 3 words: spot.belly.gravy). For buses towards Leamington Spa, please walk down station Road, and turn right. (what 3 words: poster.tries.picked).
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
The lifts at Warwick station have now opened. Customers requiring level access to Platform 2 (towards Leamington Spa / London) will need to use both station lifts via the subway, starting from the main station building / car park side of the station.
Please note that ramp assisted boarding is currently not possible from Platform 2.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:25:00.000 - 13:05:00.000
Saturday
07:15:00.000 - 12:55:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:25:00.000 - 12:55:00.000
Saturday
06:25:00.000 - 12:55:00.000
Sunday
Unavailable
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys
Time
Platform
Operator
Cancelled -
