Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Watford High Street Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Passenger Assistance
Watford High Street Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Customer service staff are available from start until end of service, 7 days a week
Step Free Access
C, no step-free access to any platform
Level access to ticket office from street.
Single island platform, accessible from entrance by staircase only
Step Free Category
C, no step-free access to any platform
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Wheelchairs Available
Airport
Green Line 724 operates a stopping service to Heathrow from Watford Junction.
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
8 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Use Bus stop A in Lower High Street for northbound services to Watford Junction
Use Bus stop B in Lower High Street for southbound services to Harrow & Wealdstone
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Bus Services, Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from help point
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage, Lost Property
Atm Machine
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
04:59:00.000 - 00:56:00.000
Sunday
06:35:00.000 - 00:55:00.000
Printed Local Information
There is accessible printed information available
Shops
High Street shops located nearby
Refreshment Facilities
Coffee shop with indoor seating
Waiting Room
Waiting room serves both platforms
This station does not offer
Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
