Accessibility Information
There is no information about accessibility
Accessible Parking
1
Accessible Ticket Machines
Yes
Customer Help Points
Watton-at-Stone Passenger Assistance Meeting Point 0:
Assistance Meeting Point
At the front of station next to ticket machine. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Impaired Mobility Set Down
Located in the car park off Moorymead Close
Passenger Assistance
Watton-at-Stone Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
At the front of station next to ticket machine. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Ramp For Train Access
Ramps are kept at this station to provide assistance
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Step Free Access
B3, step-free access only to some platforms
This is a Category B3 station: Step free access to platform 1 only (to London) via a ramp from the car park. General access to both platforms is via steps from the main entrance.
The Assistance Meeting Point is at the front of the station, next to the ticket machine.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 19
CCTV : No
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122
Cycle Storage Cctv
Yes
Cycle Storage Location
Located outside the main entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
19
Rail Replacement Maps
Rail Replacement Bus Map - Watton At Stone - https://assets.nationalrail.co.uk/e8xgegruud3g/1iAHYZNbmleN5JgO51Hvdc/34833460aab253faf3f6aa38aca709cb/2025-01_CI_GN_RRB_WAS_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Taxi Rank
Announcements
Announcements are only made visually
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Help Points
There are Help Points
The Assistance Meeting Point is at the front of the station, next to the ticket machine.
Helpline
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Information Available
Yes - from help point
Lost Property
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:45:00.000 - 11:50:00.000
Saturday
Unavailable
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Waiting Room
Unheated waiting shelters are available on both platforms.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
