Welwyn North station Station Road Welwyn Hertfordshire
AL6 0AS
Accessible Ticket Machines
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting Point is on platform 1, near the coffee shop.
Impaired Mobility Set Down
Located at both sides of the station
Induction Loop
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Step Free Access
This is a Category B2 station: Step free to both platforms via separate entrances. Access between platforms via street with no pavement.
The Assistance Meeting Point is on platform 1, near the coffee shop.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Located in both car parks.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
42 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Taxi Rank
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
Yes
Toilets
Located by the main entrance, on platform 1. The toilets are open during staffed hours only.
Waiting Room
A heated waiting room is available on platform 1, during staffed hours. There is a step to enter/exit.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
Stay in the loop
Subscribe to our emails to get access to special offers, exclusive competitions, and the best travel tips directly to your inbox.
