The lifts are out of order between platform 2 and the overbridge at Wembley Stadium station.
Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Wembley Stadium Passenger Assistance Meeting Point 0:
Booking Office (during staffed hours)
Located within the station building. Step free access to the whole station.
Lift Details
Lift 2, Platform 2
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 1, Platform 1
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
Passenger Assistance
Wembley Stadium Passenger Assistance Meeting Point 0
Location :
Booking Office (during staffed hours)
Located within the station building. Step free access to the whole station.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is staffed only on Wembley National Stadium football or concert event days.
We strongly recommend that you book assistance at least 2 hours in advance for travel to or from this station to allow us time to arrange for staff to attend and assist you with your journey, alternatively you can use the Help Points on either platform.
Step Free Access
B1, (refer to quick reference guide)
Step Free Access Category B2: Some step free access to all platforms. Access between platforms may be via the street.
The step-free route between platforms via the side entrances is approx. 300m via the street.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Yes
Rail Replacement Services
This station is not served by rail replacement buses due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station.
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Help Points
Help Points are only available in limited locations
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
