Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
West Allerton Passenger Assistance Meeting Point 0:
Ticket Office
Located in the Ticket hall entrance from Booker Avenue. see National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Passenger Assistance
West Allerton Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located in the Ticket hall entrance from Booker Avenue. see National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
Platform access via 23cm step down out of ticket office, two flights of 33 steps in total with rest landings down to all platforms.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Bus stop 200yards from station. Busline 0871 200 2233
Cycle Hire
Not available at this station.
Cycle Storage Type
Compounds
Cycle Storage Availability
Yes
Rail Replacement Maps
West Allerton - https://images.nationalrail.co.uk/e8xgegruud3g/5s3YNKZTATlHCrErgc9zIl/a68cb6aa931c5e817b67eaf51fb31d6a/West_Allerton.jpg
Rail Replacement Services
Rail replacement services pick up/drop off on Booker Avenue. Adjacent to the station entrance for services towards Liverpool and opposite the station entrance for services towards Warrington.
What3words - coins.drill.bumps
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Parking Spaces, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
Help Points are available inside and outside this station
Located on all platforms. Links for current train running and for emergencies.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
