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West Malling station Station Approach off Swan Street West Malling Kent
ME19 6HJ
Accessible Booking Office Counter
Counters can be raised or lowered to suit all customers
Accessible Public Telephones
Public telephones are not wheelchair accessible
Accessible Taxis
Accessible taxis are available to book
Accessible Ticket Machines
On platforms 1 and 2.
Customer Help Points
On platform
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
Booking Hall- Available during staffing hours. This toilet is stoma friendly
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to booking hall and side entrance to Platform 1 for services to London. Step free access to Platform 2 for services towards Maidstone and Ashford via side entrance from Station Road North off Lucks Hill. No step free interchange between platforms. Stepped access between platforms via station footbridge.
This station does not offer
Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
From 1st June - new off peak evening rate (after 18:00) - ÂŁ1.50
From 5th March 2023 - new off peak evening rate (after 18:00) - ÂŁ2.50
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
Platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
64 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Bus stop in the station forecourt.
Please note a mini bus operates between West Malling and East Malling
Taxi Rank
front of station
Customer Service
This station has Secure station accreditation - For more information contact 0345 322 7021
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
Coffee shop
Toilets
Booking Hall- Available during staffing hours
Waiting Room
Heated waiting area off booking hall only available when staff are present
This station does not offer
Atm Machine, Baby Change, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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