West Malling

West Malling station
Station Approach
off Swan Street
West Malling
Kent
ME19 6HJ

West Malling at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Counters can be raised or lowered to suit all customers

Accessible Public Telephones

Public telephones are not wheelchair accessible

Accessible Taxis

Accessible taxis are available to book

Accessible Ticket Machines

On platforms 1 and 2.

Customer Help Points

On platform

Impaired Mobility Set Down

Yes

Induction Loop

Yes

National Key Toilets

Booking Hall- Available during staffing hours. This toilet is stoma friendly

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:00 to 19:00 Saturday – 07:30 to 14:10 Sunday – 08:15 to 15:30

Step Free Access

Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to booking hall and side entrance to Platform 1 for services to London. Step free access to Platform 2 for services towards Maidstone and Ashford via side entrance from Station Road North off Lucks Hill. No step free interchange between platforms. Stepped access between platforms via station footbridge.

This station does not offer

Wheelchairs Available

Penalty Fares

Applicable Operators: Southeastern

Prepurchase Collection

Yes

Smartcards

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:00 to 19:00 Saturday – 07:30 to 14:10 Sunday – 08:15 to 15:30

On way in to access trains from the car park

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Station Car Park - 164 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: ÂŁ5.90
Weekly ticket: ÂŁ26.60
Monthly ticket: ÂŁ98.20
Three Monthly ticket: ÂŁ293.50
Six Monthly ticket: ÂŁ586.00
Annual ticket: ÂŁ1,015.00

From 1st June - new off peak evening rate (after 18:00) - ÂŁ1.50


Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - ÂŁ2.50

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

Platform 1

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

64 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Bus stop in the station forecourt.

Please note a mini bus operates between West Malling and East Malling

Taxi Rank

front of station

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

Coffee shop

Toilets

Booking Hall- Available during staffing hours

Waiting Room

Heated waiting area off booking hall only available when staff are present

This station does not offer

Atm Machine, Baby Change, First Class Lounge, WiFi

Departures and arrivals from West Malling

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
View earlier trains
 

Time

Platform

Operator

Cancelled -

Image Description

View later trains

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