Westerfield station Westerfield Road Westerfield Suffolk
IP6 9AE
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Help points can be found at the following location(s):
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Access
This station has step free access to both platforms from Westerfield Road, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
There is one cycle stand on Platform 1 (for trains towards Ipswich and Felixstowe) behind the ticket machine and the waiting shelter, at the back of the platform. There is also one cycle stand on Platform 2 (for trains towards Lowestoft), located next to the waiting shelter.
Cycle Storage Sheltered
No
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement bus services do not serve this station. Customers are advised to use Ipswich station for rail replacement services.
This station does not offer
Bus Services, Car Park, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Unstaffed
This station does not offer
Left Luggage
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
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