From 16 January, Engineering works being undertaken to replace a bridge may affect roads around the station, please check before you travel. In addition to this, train services on 18-28 February will be replaced by road vehicles.
Accessibility Information
There is information about accessibility
Accessible Parking
1
Accessible Ticket Machines
Yes
Customer Help Points
Whaley Bridge Passenger Assistance Meeting Point 0:
Ticket Office
Located at the station entrance from Reservoir Road/platform 1 side. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
National Key Toilets
Yes
Passenger Assistance
Whaley Bridge Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located at the station entrance from Reservoir Road/platform 1 side. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Bus stop opposite side of road. Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 21
CCTV : No
Free Parking : No
Daily Charge: £2.00
Up to 2 hours (no return) £0.50
Up to 4 hours (no return) £1.00
Overnight Parking (1600-0759) £0.50
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Station entrance
Cycle Storage Spaces
8 spaces
8 hoops
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
21
Rail Replacement Maps
Whaley Bridge - https://images.nationalrail.co.uk/e8xgegruud3g/5zkxAFamtmOSxF22vPML7i/3798411a1bdf50e4fd2a9c645f4783db/Whaley_Bridge.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Buxton Road (A5004). Bus stop opposite the Jodrell Arms Pub towards Buxton and bus stop outside the Jodrell Arms Pub station side towards Manchester.
What3words - towards Buxton - unlisted.arming.harnessed & towards Manchester - messy.jaunts.ranking
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Platforms 1&2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:50:00.000 - 13:20:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
Yes
Waiting Room
Waiting room available during booking office hours, and canopies at all times
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
