Accessibility Information
There is no information about accessibility
Accessible Parking
1
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Whatstandwell Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Passenger Assistance
Whatstandwell Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help Available
Assistance provided by on-train staff.
Step Free Access
B1, (refer to quick reference guide)
Category B
Level access to station and platforms. (Platform is low and on curve)
This station has tactile paving at the edge of the platform.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - General
Car Park : Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23328
Spaces : 23
CCTV : No
Free Parking : No
Daily : £2.80
Weekly : £8.40
Monthly : £28.00
Annual : £280.00
Operator : East Midlands Railway
Cycle Storage Spaces
9 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
23
Rail Replacement Services
Rail Replacement buses and coaches will pick up and drop off from the bus stops at the front of the station: Towards Matlock: Across from the station onto the A6/Derby Road. what3words location ///remix.supple.laughs Towards Derby: Out side the station. what3words location ///obeyed.skid.booth
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made visually
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
Unavailable
Saturday
Unavailable
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
