Wickford

Wickford station
Station Approach
Wickford
Essex
SS11 7AT
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Station Message

Platform changeover time

If you are changing services at Wickford from / to Southminster from / towards London Liverpool Street and require Passenger Assistance, a minimum 15 minutes changeover time is required between services. There is no step-free access between platforms 1 & 2 and 3 & 4. A route needs to be taken via an underpass. This is approximately 560 metres (6 minutes) long. If you require assistance between platforms, we recommend that you book Passenger Assistance in advance. Please contact our Assisted Travel Team for more information:

  • Telephone: 0800 028 2878 (free from landlines and mobiles)
  • Text Type: 18001 0800 028 2878

Wickford at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Yes

Customer Help Points

Located on platform 2.

Induction Loop

Yes

National Key Toilets

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:55 to 21:00 Saturday – 06:00 to 21:00 Sunday – 08:10 to 20:00

Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.

Step Free Access

This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, Wheelchairs Available

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:55 to 20:00 Saturday – 06:00 to 19:30 Sunday – 08:10 to 19:30

Bus Services

Local Bus stops outside station.  Wickford is a PlusBus location click here to see the PlusBus map

Car Park

Station Car Park - 416 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: £8.20
Weekly ticket: £39.44
Monthly ticket: £140.00
Three Monthly ticket: £390.00
Annual ticket: £1,370.00

£69.00 Flexi ticket

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).

An additional 25-hoop cycle storage area is outside the front of the station.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

56 spaces

Cycle Storage Type

Compound, Stands, Wheel Racks

Rail Replacement Services

Substitute bus services call at the bus stop at station entrance

This station does not offer

Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

Coffee kiosk

Toilets

The toilets are located on Platform 3. Accessible toilet is located in the T/O compound and is available during ticket office operation only.

Waiting Room

Located on Platform 3. Available during opening hours

WiFi

Find WiFi Hotspots around Wickford station

This station does not offer

Atm Machine, Baby Change, First Class Lounge

Buy train tickets to any destination in Britain – no booking fee

Departures and arrivals from Wickford

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Time

Platform

Operator

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