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Wickford station Station Approach Wickford Essex
SS11 7AT
If you are changing services at Wickford from / to Southminster from / towards London Liverpool Street and require Passenger Assistance, a minimum 15 minutes changeover time is required between services. There is no step-free access between platforms 1 & 2 and 3 & 4. A route needs to be taken via an underpass. This is approximately 560 metres (6 minutes) long. If you require assistance between platforms, we recommend that you book Passenger Assistance in advance. Please contact our Assisted Travel Team for more information:
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Located on platform 2.
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.
Step Free Access
This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, Wheelchairs Available
Bus Services
Local Bus stops outside station. Wickford is a PlusBus location click here to see the PlusBus map
Car Park
ÂŁ66.00 Flexi ticket
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).
An additional 25-hoop cycle storage area is outside the front of the station.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
56 spaces
Cycle Storage Type
Compound, Stands, Wheel Racks
Rail Replacement Services
Substitute bus services call at the bus stop at station entrance
This station does not offer
Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
Coffee kiosk
Toilets
The toilets are located on Platform 3. Accessible toilet is located in the T/O compound and is available during ticket office operation only.
Waiting Room
Located on Platform 3. Available during opening hours
This station does not offer
Atm Machine, Baby Change, First Class Lounge
Time
Platform
Operator
Cancelled -
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