Accessibility Information
There is information about accessibility
Accessible Parking
5
Accessible Ticket Machines
Yes
Customer Help Points
Willenhall Passenger Assistance Meeting Point 1:
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Induction Loop
Induction loops are at designated listening areas
Lift Details
Lift, Platform 2
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Bilston Street
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platform 1
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
Passenger Assistance
Willenhall Passenger Assistance Meeting Point 1
Location :
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Ramp For Train Access
Ramps are available on the train to provide assistance.
Step Free Access
A, Compliant step-free access to all platform(s)
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
.
This station does not offer
Accessible Public Telephones, Accessible Taxis, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Wheelchairs Available
Bus Services
Nearby bus stops are located on Bilston Street.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 33
CCTV : No
Free Parking : Yes
Operator : Transport for West Midlands
Telephone : 01142617373
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Parking Spaces
33
Rail Replacement Services
Rail replacement vehicles will operate from the bus stop WB outside the main entrance of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
Yes
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
