Accessibility Information
There is information about accessibility
Accessible Parking
6
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Wilmslow Passenger Assistance Meeting Point 0:
Ticket Office
Located in the station building at the station front. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
There are no apparent induction loops
National Key Toilets
Yes
Passenger Assistance
Wilmslow Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located in the station building at the station front. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Staff help available from 0500 to midnight everyday.
Step Free Access
B1, (refer to quick reference guide)
This station only has tactile paving on platforms 1, 3 and 4 only - Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 120
CCTV : No
Free Parking : No
Up to 2 hours (No Return) £2.20
Up to 4 Hours (No Return) £4.40
Premium Parking (available at the front of the station)
Daily Rate £13.20
Weekly: £52.80
Monthly: £203
Annual: £2,112
Up to 2 hours (No Return) £3.30
Up to 4 hours (No Return) £6.60
Overnight Parking £3.30
Cycle Hire
Not available at this station.
Cycle Storage Location
Opposite station building
Cycle Storage Spaces
30 spaces
5 Secure Cycle Lockers are available at this station
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Parking Spaces
120
Rail Replacement Maps
Wilmslow - https://images.nationalrail.co.uk/e8xgegruud3g/6kHpEpYrQI8danzhdtp9Ag/7258f92be0155f225bbbe21e78a17c73/Wilmslow.jpg
Rail Replacement Services
Rail replacement services pick up/drop off from the bus stop at the station front, in the station car park.
What3words - small.fall.prep
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Drop Off Pick Up, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
small coffee shop located adjacent to station entrance.
Toilets
These toilets are available 0530-0000 (note - push button access)
Trolleys
Yes
Waiting Room
Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, WiFi
Time
Platform
Operator
Cancelled -
