Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Wilnecote (Staffs) Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train team
Impaired Mobility Set Down
Pick-up possible in adjacent lay-by.
Nearest Accessible Stations
Coleshill Parkway, Tamworth, Birmingham New Street
Passenger Assistance
Wilnecote (Staffs) Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train team
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B3, step-free access only to some platforms
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note: Platform 2 is the only step free platform at Wilnecote (Staffs) station, which is used for trains towards Nottingham and arrivals from Birmingham New St. There is no step free access for services towards Birmingham New Street.
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Rail Replacement Services, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Help Points
There are Help Points
On both platforms.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Left Luggage, Lost Property
Information Points
There are no information points
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
