The ticket office will have the following changes to planned availability:
Friday 16 October 07:00 - 19:00
Tickets can be bought from the ticket machine or digitally.
Accessibility Information
There is no information about accessibility
Accessible Parking
1
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Windsor & Eton Central Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The ticket office is located next to the platform.
Platform (When unstaffed)
Make your way onto the platform. This station has driver only trains. GWR mobile assistance team will provide booked assistance.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Lift Details
Lift, Goswell Road to footbridge
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
Passenger Assistance
Windsor & Eton Central Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The ticket office is located next to the platform.
Platform (When unstaffed)
Make your way onto the platform. This station has driver only trains. GWR mobile assistance team will provide booked assistance.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket office.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Category A station - This station has step free access to the platform.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Accessible parking
Name : Accessible parking
Accessible Spaces : 1
Accessible Location : Alma Road Car Park
Parking : There is/are 1 accessible bay(s) available at this car parking location
Location : There is accessible parking in a car park
Duration : This parking does not advise length of stay permitted
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps can only be deployed from the side of a vehicle
Help Point : There is no Help Point close to the accessible parking
Cycle Hire
No
Cycle Storage Cctv
Yes
Cycle Storage Location
Adjacent to platform entrance
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
60 spaces
Please note cycles can be carried on our trains free of charge.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Bus stop outside Harte & Garter Hotel, opposite Windsor Castle.
This station does not offer
Car Hire, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Bureau De Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:40:00.000 - 20:20:00.000
Saturday
06:40:00.000 - 19:50:00.000
Sunday
08:20:00.000 - 17:50:00.000
Pay Phones
Yes
Printed Local Information
There is no printed information available
Shops
On shopping concourse adjacent the station
Refreshment Facilities
On shopping concourse adjacent the station
This station does not offer
Baby Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
