Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Winsford Passenger Assistance Meeting Point 0:
Ticket Office
Ticket office in station building next to platform 2 - Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
On the platform in view of the on-train team
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Pick-up possible in car park.
Passenger Assistance
Winsford Passenger Assistance Meeting Point 0
Location :
Ticket Office
Ticket office in station building next to platform 2 - Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
On the platform in view of the on-train team
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
B2, (refer to quick reference guide)
This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here.
Local taxis: Winsford (WSF) Station Allans 01606 861040 Winsford 01606 550055 Glyns Cars 01606 594101
Please note there is no taxi rank at Winsford Station.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 27
CCTV : No
Free Parking : No
Please be aware that from Monday 2nd September, London Northwestern Railway will be introducing parking charges at Winsford station. Use the Saba App or Saba website to pay for parking at Winsford station.
Cycle Storage Cctv
Yes
Cycle Storage Spaces
24 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
27
Rail Replacement Services
Rail replacement vehicles will operate from the car park at the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Help Points
Help Points are only available in limited locations
On both platforms.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Staffing Level
Part time
This station does not offer
Left Luggage, Lost Property
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday
07:00:00.000 - 12:00:00.000
Friday, Saturday
07:00:00.000 - 15:00:00.000
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is printed information available
Toilets
The toilets are located at the front of station building, just outside the Booking Hall (Platform 2). The toilet facilities are available: Monday - Thursday 07:00-12:00, Friday - Saturday 07:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
