Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Witton (West Midlands) Passenger Assistance Meeting Point 0:
Platform
Wait at the designated Accessibility Waiting Space located on the platform in view of the on-train team
Passenger Assistance
Witton (West Midlands) Passenger Assistance Meeting Point 0
Location :
Platform
Wait at the designated Accessibility Waiting Space located on the platform in view of the on-train team
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B1, (refer to quick reference guide)
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Due to a road closure of Electric Avenue, Aston between Tame Road and Aston Hall Road the pick up/drop off point for Witton station has to be relocated to Aston Lane for the foreseeable future. The new points will be as follows:
To Walsall
Bus stop opposite Tesco's on Aston Lane.
To Birmingham
Bus stop outside Tesco's on Aston Lane.Information to plan your onward journey is available in a printable format www.nationalrail.co.uk/posters/WTT.pdf
Cycle Storage Cctv
Yes
Cycle Storage Availability
Yes
Rail Replacement Services
Rail replacement vehicles will operate from the bus stop on Witton Road, under the bridge and at the bottom of the ramp.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Help Points
Help Points are available inside and outside this station
On both platforms
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Part time
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
