Accessibility Information
There is no information about accessibility
Accessible Parking
2
Accessible Ticket Machines
Yes
Customer Help Points
Wivelsfield Passenger Assistance Meeting Point 0:
Assistance Meeting Point
Between the booking hall and subway entrance. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
Located at the accessible entrance to platform 2
National Key Toilets
Yes
Passenger Assistance
Wivelsfield Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
Between the booking hall and subway entrance. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Ramp For Train Access
Ramps are kept at this station to provide assistance
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Step Free Access
B3, step-free access only to some platforms
This is a Category B3 station: Step free access to platform 2 (to Brighton/Lewes) via ramp accessed from Gordon Road. Steps only to platform 1 (to London). No step free access between platforms.
The Assistance Meeting Point is between the booking hall and the subway entrance.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park - Accessible parking
Name : Accessible parking
Accessible Spaces : 2
Accessible Location : Gordon Road
Parking : There is/are 2 accessible bay(s) available at this car parking location
Location : There is accessible parking in a car park
Duration : Parking is long stay
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps can be deployed from the rear and side of a vehicle
Help Point : There is no Help Point close to the accessible parking
Cycle Storage Cctv
Yes
Cycle Storage Location
Bike racks can be found at the bottom of the stairs, leading to the ticket office and platform 2.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Maps
Rail Replacement Bus Map - Wivelsfield - https://assets.nationalrail.co.uk/e8xgegruud3g/jXW8Wx004CtjxPOxtRQnk/b68a3bd5c7ab71c2cd772fa1f2b0e645/2025-01_CI_SN_RRB_WVF_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Parking Spaces, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Help Points
Help Points are only available in limited locations
The Assistance Meeting Point is between the booking hall and the subway entrance.
Helpline
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Southern.
Information Available
Yes - from help point
Lost Property
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 19:35:00.000
Saturday
06:10:00.000 - 19:35:00.000
Sunday
09:10:00.000 - 16:45:00.000
Toilets
Waiting Room
A heated waiting area is available in the ticket hall during staffed hours.
Unheated shelters available on platform 1 and 2.
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
