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Wivenhoe station Station Road Wivenhoe Essex
CO7 9DJ
This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath.
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Help points can be found at the following location(s):
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Step Free Access
This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
There are five cycle stands between the main station entrance and the Community Station Garden, and a further ten cycle stands are in the station carpark. AÂ sheltered cycle parking area providing 16 spaces is located between the main station entrance and the side entrance to Platform 1 (for trains towards Colchester and London).
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
46 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, at the front of the station.
This station does not offer
Bus Services, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
'Steam' coffee shop serving hot and cold drinks, newspapers, confectionary, and pastries
Toilets
The toilets are located in the station building on Platform 1 (for trains towards Colchester and London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:10 - 20:30Saturday 06:15 - 20:30Sunday 09:15 - 16:15
Waiting Room
The main waiting room is located in the booking hall so is available when the ticket office is open.
This station does not offer
Atm Machine, Baby Change, First Class Lounge
Time
Platform
Operator
Cancelled -
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