Accessibility Information
There is no information about accessibility
Accessible Parking
12
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Wokingham Passenger Assistance Meeting Point 0:
Gateline
The gateline is directly in front of you as you enter either side of the station. Please speak to any member of staff on the gateline.
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Set down and pick up point outside station entrance.
Induction Loop
Induction loops are at designated listening areas
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Wokingham Passenger Assistance Meeting Point 0
Location :
Gateline
The gateline is directly in front of you as you enter either side of the station. Please speak to any member of staff on the gateline.
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Step-free category A Station - This station has step-free access to all platforms.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Wokingham Car Park
Name : Wokingham Car Park
Spaces : 531
CCTV : No
Free Parking : No
RingGo Code 77489.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.90.
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Cycle Storage Cctv
Yes
Cycle Storage Location
Car park
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
118 spaces
Cycle Storage Type
Compounds, Stands, Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
531
Rail Replacement Services
Station Forecourt
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
Help points are available on all platforms
Helpline
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:45:00.000 - 23:30:00.000
Saturday
05:45:00.000 - 23:30:00.000
Sunday
08:00:00.000 - 20:00:00.000
Printed Local Information
There is no printed information available
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
05:45:00.000 - 20:35:00.000
Saturday
06:10:00.000 - 20:25:00.000
Sunday
08:00:00.000 - 18:30:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
