Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Wood Street Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Passenger Assistance
Wood Street Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Step Free Access
C, no step-free access to any platform
There is no step free access to platforms.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Transport for London buses operate from outside the station
Cycle Storage Cctv
Yes
Cycle Storage Location
Located outside station
Cycle Storage Spaces
4 spaces
4 sheffield stand spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Use Bus stop V in Wood Street for northbound services to Chingford
Use Bus stop L in Wood Street for southbound services to Liverpool Street
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
0343 222 1234
Help Points
Help Points are available inside and outside this station
Located on the concourse, and on platforms 1 and 2.
Helpline
Yes
Information Available
Yes - from help point
Staffing Level
Part time
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:00:00.000 - 01:40:00.000
Saturday
05:00:00.000 - 01:40:00.000
Sunday
06:30:00.000 - 01:36:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Cold drinks vending machine Food vending machine
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Shops, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
