Cheap ticket alerts
Get notified by email when TransPennine Express Advance tickets go on sale
Woodbridge
Woodbridge station Station Road Woodbridge Suffolk
IP12 4AU
Station Message
Customers are advised to allow extra time for their journeys as the station footbridge will be closed from Monday 10th November until Wednesday 24th December, while vital maintenance and repair works are carried out. During this period, passengers transferring between Platforms 1 and 2 should use the diversion route via the level crossing. Further information can be found here.
Woodbridge at a glance
Station details
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Note: ticket machine is card only (not cash)
Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Lowestoft)Â - Between the entrance on to this platform and the ticket machine, fixed to the platform-facing wall of the former station building
- Platform 2 (for trains towards Ipswich) - Under the canopy, fixed to the wall that is directly next to the steps to/from the footbridge
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Access
There is step free access from the carpark to Platform 1 (for trains towards Lowestoft) only, with no step free access from the carpark to Platform 2 (for trains towards Ipswich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 2 via the level crossing on an unmarked road off Quayside (passing the boat sales sheds on the left) although it is approximately 200 metres or a four-minute walk from the car park to the platform.Â
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Car Park
Council Managed Car Park - 72 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
There are three cycle stands outside the entrance to the station, near the bus stop shelter and next to the white wooden fencing. There are also two cycle stands and three cycle lockers on Platform 1 (for trains towards Lowestoft) underneath the footbridge steps.
Cycle Storage Sheltered
No
Cycle Storage Spaces
13 spaces
Cycle Storage Type
Stands, Lockers
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stop next to the entrance to Platform 1 and the M&R Cars taxi office.
This station does not offer
Bus Services, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
Refreshment Facilities
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Toilets, Waiting Room, WiFi
Departures and arrivals from Woodbridge
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
View earlier trains
Time
Platform
Operator
Cancelled -
View later trains