Woodbridge

Woodbridge station
Station Road
Woodbridge
Suffolk
IP12 4AU

Woodbridge at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Note: ticket machine is card only (not cash)

Customer Help Points

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Lowestoft) - Between the entrance on to this platform and the ticket machine, fixed to the platform-facing wall of the former station building
  • Platform 2 (for trains towards Ipswich) - Under the canopy, fixed to the wall that is directly next to the steps to/from the footbridge

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Step Free Access

There is step free access from the carpark to Platform 1 (for trains towards Lowestoft) only, with no step free access from the carpark to Platform 2 (for trains towards Ipswich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 2 via the level crossing on an unmarked road off Quayside (passing the boat sales sheds on the left) although it is approximately 200 metres or a four-minute walk from the car park to the platform. 

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

This station does not offer

Ticket Office

Car Park

Council Managed Car Park - 72 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

There are three cycle stands outside the entrance to the station, near the bus stop shelter and next to the white wooden fencing. There are also two cycle stands and three cycle lockers on Platform 1 (for trains towards Lowestoft) underneath the footbridge steps.

Cycle Storage Sheltered

No

Cycle Storage Spaces

13 spaces

Cycle Storage Type

Stands, Lockers

Rail Replacement Services

Rail replacement bus services pick up and drop off at the bus stops at the entrance to the station car park.

This station does not offer

Bus Services, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Unstaffed

This station does not offer

Left Luggage

Refreshment Facilities

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Toilets, Waiting Room, WiFi

Departures and arrivals from Woodbridge

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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