Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Woodgrange Park Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Nearest Accessible Stations
Barking
Passenger Assistance
Woodgrange Park Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Customer service staff are available from start until end of service, 7 days a week
Step Free Access
C, no step-free access to any platform
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Cycle Storage Cctv
Yes
Cycle Storage Location
Entrance to Platform 1
Cycle Storage Spaces
8 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Use bus stop G in Romford Road for eastbound services to Barking
Use bus stop H in Romford Road for westbound services to Walthamstow Central
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Customer service staff are available from start until end of service, 7 days a week
Help Points
Help Points are available inside and outside this station
Help points on both platforms
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from information point
Staffing Level
Part time
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:27:00.000 - 00:27:00.000
Saturday
05:54:00.000 - 00:37:00.000
Sunday
08:40:00.000 - 23:57:00.000
Printed Local Information
There is no printed information available
WiFi
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
