Accessibility Information
There is no information about accessibility
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Woodmansterne Passenger Assistance Meeting Point 0:
Assistance Meeting Point
On platform 2, near the Help Point. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
No dedicated area
Passenger Assistance
Woodmansterne Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
On platform 2, near the Help Point. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is on platform 2, near the Help Point.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Cycle Storage Cctv
Yes
Cycle Storage Location
Located on the platform.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Maps
Rail Replacement Bus Map - Woodmansterne - https://assets.nationalrail.co.uk/e8xgegruud3g/45xoTicFKEATkKFR2mrP5T/583c53181933c9a77a10b0f3ede0c00f/2025-01_CI_SN_RRB_WME_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Parking Spaces, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Help Points
Help Points are only available in limited locations
The Assistance Meeting Point is on platform 2, near the Help Point.
Helpline
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Southern.
Information Available
Yes - from help point
Lost Property
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 10:40:00.000
Saturday
Unavailable
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
This station does not offer
Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
