The ticket office will have the following changes to planned availability: Monday 12 October - 05:00 - 12:30 Tuesday 13 October - 05:00 - 12:30 Please note there is no access to customer toilets outside of opening hours. Tickets can be bought from the ticket machine or digitally.
Accessibility Information
There is information about accessibility
Accessible Parking
25
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Low-level accessible counter is available
Customer Help Points
Worcestershire Parkway Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The ticket office is located in the main station building.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift 2, Concourse
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Worcestershire Parkway Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The ticket office is located in the main station building.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: ticket office
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Category A station
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Airport
Find out more about links from GWR stations to airports.
Bus Services
X50 Worcester to Evesham via Pershore
Car Park - Station Car Park
Name : Station Car Park
Spaces : 483
CCTV : Yes
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
Not available
Cycle Storage Cctv
Yes
Cycle Storage Location
Two-tier bike racks: Adjacent to main building
Stands: Woodbury Lane
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
52 spaces
Two-tier racks: 32 spaces
Stands: 20 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
483
Rail Replacement Services
Bus stops A and B at the front of the station.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
Toilets
Main concourse
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
