Accessibility Information
There is information about accessibility
Accessible Parking
7
Accessible Ticket Machines
Yes
Customer Help Points
Workington Passenger Assistance Meeting Point 0:
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from Conductor on your train service or call customer support team.
Passenger Assistance Meeting Point
Seating with black and yellow signage available in ticket office. Please check in with station team. Operational within staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
National Key Toilets
Yes
Passenger Assistance
Workington Passenger Assistance Meeting Point 0
Location :
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from Conductor on your train service or call customer support team.
Passenger Assistance Meeting Point
Seating with black and yellow signage available in ticket office. Please check in with station team. Operational within staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is staffed from the First to Last Train
Step Free Access
C, no step-free access to any platform
Level access to both platforms via staff operated foot crossing only with staff assistance during staffing hours. Otherwise short flight of steps onto Barrow platform with stepped footbridge onto Carlisle platform.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 6
CCTV : No
Free Parking : No
Operator : Northern
Cycle Hire
Not available at this station.
Cycle Storage Location
On the platform
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
6
Rail Replacement Maps
Workington - https://images.nationalrail.co.uk/e8xgegruud3g/4KehTkxyVDPPb09DxHlfUg/18622a1e74db5e3e8dd366ec49c25eb9/Workington.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stop outside the front of the station.
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This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Information Available, Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:30:00.000 - 23:00:00.000
Sunday
08:45:00.000 - 22:15:00.000
Printed Local Information
There is accessible printed information available
Toilets
Toilets are available from first train until the last train, key is held in the ticket office due to reduce vandalisation
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
