Accessibility Information
There is information about accessibility
Customer Help Points
Passenger Assistance Meeting Point:
We want to make it as easy as possible for you to travel with us and offer a range of assistance if you have access needs. To find out more and book Passenger Assist, visit tfw.wales/booking-assistance.
Nearest Accessible Stations
Shrewsbury
Passenger Assistance
Passenger Assistance Meeting Point
Location :
We want to make it as easy as possible for you to travel with us and offer a range of assistance if you have access needs. To find out more and book Passenger Assist, visit tfw.wales/booking-assistance.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B1, (refer to quick reference guide)
Category B1.
Step free access to Platform 1 (to Crewe) via a short ramp with handrails from Station Road.
Step free access to Platform 2 (to Shrewsbury) from Station Road. Access between the platforms is via the level crossing.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Availability
Yes
Rail Replacement Services
The rail replacement bus stop is at the station entrance.
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
Most Help Points do not have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
Information Points
There are information points
Printed Local Information
There is no printed information available
Request Stop
To alight from the train, please inform the conductor in good time. To board, please give a clear hand signal to the driver as the train approaches.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
