Cheap Ticket Alerts
Get notified by email when TransPennine Express Advance tickets go on sale
York
York station Station Road York North Yorkshire
YO24 1AB
York at a glance
Station details
Accessible Booking Office Counter
Available during Travel Centre opening times
Accessible Taxis
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
Accessible Ticket Machines
Accessible machines are available on the main concourse
Customer Help Points
Located at the front of the Station
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
Ramp For Train Access
Yes
Staff Help Available
Monday to Sunday – 24 hours
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Station Short Stay Car Park - 30 spaces
Car Parking Charges
Per Hour ticket: £3.50
Per Hour ticket: £3.50
Short stay 21-60 mins - £3.50
Short stay 61-120 mins - £6.50
The short-stay car park will be closed every Saturday and Sunday up to and including Sunday 23 March. Parking for Blue Badge holders remains available as normal.
The station long stay car park will be closed until further notice.
This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.
Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Within station, within car park, and next to the ticket office
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
626 spaces
Cycle Storage Type
Compound, Stands, Wheel Racks
Rail Replacement Services
Pick Up / Drop Off at Bus Stand E outside the Milner York
Taxi Rank
York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:
Station Taxis 01904 623 332
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
Lost Property
Monday to Friday – 09:00 to 16:00
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Located on concourse
Baby Change
Yes
First Class Lounge
Monday – 06:00 to 20:00
Tuesday – 06:00 to 20:00
Wednesday – 06:00 to 20:00
Thursday – 06:00 to 20:00
Friday – 06:00 to 20:00
Saturday – 06:00 to 20:00
Sunday – 08:00 to 19:00
Opening hours
Monday - Saturday 06:00 - 20:00 Sunday 08:00 - 19:00
Location: On Platform 3.
Tickets Accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information. Wi-Fi: Yes Showers: No
Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water, and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Refreshment Facilities
Various coffee shops , food outlets, supermarkets and shops available for refreshments and shopping
Toilets
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
Departures and arrivals from York
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
View earlier trains
Time
Platform
Operator
Cancelled -
View later trains
Search for another station
Stay in the loop
Subscribe to our emails to get access to special offers, exclusive competitions, and the best travel tips directly to your inbox.