The lifts are out of order between platform 1 and the footbridge at Ystrad Mynach station.
Accessibility Information
There is no information about accessibility
Accessible Parking
2
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Ystrad Mynach Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Ystrad Mynach Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Step Free Access
A, Compliant step-free access to all platform(s)
Category A.
Step free access to Platform 1 (to Cardiff) via a footbridge with lifts.
Step free access to Platform 2 (to Rhymney) from the car park.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 34
CCTV : No
Free Parking : Yes
Telephone : 03333211202
Cycle Storage Cctv
Yes
Cycle Storage Location
5 Sheffield stands providing a total of 10 cycle parking spaces are provided under a shelter adjacent to the northbound (Bargoed/Rhymney direction) platform. 13 Sheffield stands providing a total of 26 cycle parking spaces are provided on the southbound (Caerphilly/Cardifff) platform. Five of these stands are located under a shelter adjacent to the lift.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
36 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
34
Rail Replacement Services
The rail replacement bus stop is the Blackwood Link local bus stop in the station car park.
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 13:00:00.000
Saturday
08:00:00.000 - 14:30:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
