Hot weather is expected across the UK this week, which may affect some train services and the comfort of your journey.
There are no planned changes to our timetable in reaction to the weather as it currently stands. However, high temperatures can impact the railway and short-notice changes, including service alterations or cancellations, may be required.
We strongly recommend you check your journey before you travel, including any connections with other operators as they may have introduced amended timetables.
Please carry water with you while travelling on the network and wait for your train in the shade or a station waiting room if available.
If you feel unwell at the station, please speak to staff for help and avoid boarding the train. If you start to feel unwell on a train, please speak to one of our onboard team.
For further information, you can WhatsApp us on 07812 223 336, message us on X @TPEAssist, or give our Customer Relations team a call on 0345 600 1671.
Customer advice
- Plan ahead and allow extra time for your journey, particularly during the hottest part of the day.
- Wear light clothing and consider bringing sun protection, such as a hat or sunscreen.
- Keep mobile devices charged so you can access the latest travel information while on the move.
- Check the latest travel updates before leaving home and again before boarding your train.
- If you are travelling with children, older relatives or anyone with a medical condition, take extra care to ensure they remain cool and hydrated.
How heat affects the railway
- Steel rails expand in hot weather and can become more vulnerable to movement, so trains may need to run at reduced speeds to maintain safety.
- High temperatures can affect signalling equipment and other railway infrastructure.
- Additional inspections may be required to check the condition of the railway during periods of extreme heat.
- Temporary speed restrictions and infrastructure checks can lead to delays, service alterations or short-notice cancellations.
- Our teams work closely with industry partners to monitor conditions and keep customers moving safely during hot weather.